Comments on: iLugger Transforms Your iMac or Mac Mini in to a Portable Computer, Sort of

By: DH

DH — Sat, 07 Nov 2009 00:29:38 +0000

I had a different experience than some, with iLugger for my 24′ iMac. When it arrived I tried it out and discovered that it was not as well padded and sturdy as I’d hoped it to be. Also, the bag doesn’t have enough of a wide/sturdy base so it can stand on it’s own. The iMac wanted to fall over flat rather than stand upright.

I called to return it and much to my chagrin, they said since I had opened the box, it was now used and they would charge me a 20 % restocking fee…. How can you see how it fits and works properly and is acceptable, without opening the box ?? I told them the bag is in perfect condition unblemished, unused, and is exactly like the way it left the factory, but they wouldn’t hear of it.

Their return policy is crazy, with the 20 % restocking fee, plus I had to pay the return shipping charges of course. Quite a bit of money wasted for a product that I can’t use, and is not up to the quality it should be for the price charged…

I will NEVER buy any of their products or recommend them ever to anyone. It’s just not worth it.

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