Best and Worst Hosting Providers for WordPress



blogcartoon 300x224 Best and Worst Hosting Providers for Wordpress



You might say that we’ve been around the block here with web hosting providers. Way back when we moved Chip Chick to WordPress we first started out with a small hosting company, which we very quickly outgrew. From there we moved to HostGator to one of their reseller hosting plans, which we quickly outgrew as well and ended up on one of their higher tier plans.

So why did we keep upgrading our hosting plans? Bandwidth caused by high traffic was part of the equation – but not all of it. WordPress is an incredibly powerful blogging platform but it also can become resource intensive, especially if you are using certain plugins which tend to eat up more resources than others. For example – language translation plugins tend to be crazy resource hogs, which we would learn soon enough.

One day HostGator shut us down without warning, because we had a rogue plugin eating too much resources on the site. It took two days to get us back up and running. Two days is unreasonably long to have a site down. We weren’t happy with their customer service and how they treated the situation- it took two days of talking to incompetent tech support till we could determine which plugin was causing the issue and we could finally get them to agree to put the site back up.

The moral of the story – even if you are allotted tons of hosting space and bandwidth – as soon as you start eating up server resources, a hosting provider will kick you to the curb. “We don’t support third party software like WordPress” is what we kept hearing over and over. We got that, but we weren’t looking to figure out a WordPress problem exactly – it was more us needing help to figure out what’s eating up the resources so we can get back up and running.

We then moved over to HostNine and for a while we were happy with their customer service. We did have an incident again, where the site was shut down without warning because of a combination of too much bandwidth and resource usage, but they helped us get it back up quickly enough. For a while we were happy enough with HostNine.

We even referred a few customers to HostNine via their affiliate program. But we never got paid our commission – even though we sent them several emails to inquire about it. That was the first sign that HostNine was headed in the wrong direction. After that, their support got worse and worse. One day the site went down without warning – AGAIN. No one was picking up their phone for hours on end, and when we finally got to speak to someone we were promised that the appropriate technician would call us back. We never got the call back and it took almost a day of getting the run around till the site was finally back up.

The experience was extremely frustrating. Needless to say, it was time to go elsewhere.
We moved on to LiquidWeb. They aren’t the cheapest hosting company out there but their prices are fair – and their service is superb. They always pick up the phone and promptly answer tickets. Most of their tech support tend to be very knowledgeable and try to do their best to help. They also offer a choice between Windows or Linux hosting. We prefer Linux with Cpanel, which they do offer. We highly recommend them.

But no matter which hosting provider you choose, the lesson here is to do your research before choosing a hosting provider – especially if you’re running third party software like WordPress. Web Hosting Search is a good place to start your research along with a good Google query about the hosting provider you’re inquiring about.

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  • http://www.biblemoneymatters.com Peter

    I’ve been going through this whole nightmare this past week – being notified that my site uses too much “CPU resources” and that most likely a plugin is the culprit. Which plugin that can’t or won’t help me figure out.

    They took my site offline for a short while, and after much screwing around I’m back up and running – and using less resources because of some deactivated plugins.

    That’s what i get for using the cheapest web hosting, right?

  • http://www.biblemoneymatters.com Peter

    I’ve been going through this whole nightmare this past week – being notified that my site uses too much “CPU resources” and that most likely a plugin is the culprit. Which plugin that can’t or won’t help me figure out.

    They took my site offline for a short while, and after much screwing around I’m back up and running – and using less resources because of some deactivated plugins.

    That’s what i get for using the cheapest web hosting, right?

  • http://www.biblemoneymatters.com Peter

    I’ve been going through this whole nightmare this past week – being notified that my site uses too much “CPU resources” and that most likely a plugin is the culprit. Which plugin that can’t or won’t help me figure out.

    They took my site offline for a short while, and after much screwing around I’m back up and running – and using less resources because of some deactivated plugins.

    That’s what i get for using the cheapest web hosting, right?

  • LiquidwebBret

    Hey thanks for the positive Review on our service! We love to hear quality feed back.

  • LiquidwebBret

    Hey thanks for the positive Review on our service! We love to hear quality feed back.

  • LiquidwebBret

    Hey thanks for the positive Review on our service! We love to hear quality feed back.

  • Chip Chick

    Derek – I did research the providers that WordPress recommends. I called up a few of them and asked how they would handle situations like the ones we experienced (where our site was down due to too much system resources). I dont remember what their answers were exactly, but I just remember not being satisfied with what they had to say.

  • Troy

    I use to host my website at Liquidweb using a VPS. I found myself having to install caching plugin’s to keep my site running fast. I ended up with a provider called Uptimehost (www.uptimehost.com). Their system enables my site to scale automatically because of their cloud computing infrastructure, which I thought was cool. Since then I have disabled my caching plugins and it works flawlessly.

  • Jennifer

    The worst host to use is infinitie.net. They will up your rate without ever telling you, they never answer their phone, and they dont repspond to support tickets online for days. Basically your on your own for support or anything, not worth the hassle.

  • Jennifer

    The worst host to use is infinitie.net. They will up your rate without ever telling you, they never answer their phone, and they dont repspond to support tickets online for days. Basically your on your own for support or anything, not worth the hassle.

  • Jennifer

    The worst host to use is infinitie.net. They will up your rate without ever telling you, they never answer their phone, and they dont repspond to support tickets online for days. Basically your on your own for support or anything, not worth the hassle.

  • MacKenzie Brown

    APLUS.NET Junk Puts Liquid Web Down for the Count!

    I simply registered a domain using their domain plus service because of the free URL and e-mail forwarding (Big mistake). After I registered I waited for my registration confirmation e-mail and yes I did receive it 1 hour later. After that I went in and tried to figure out how to setup my URL forwarding and their website was so poorly laid out it took me about 30 minutes to find the form. I filled it in and it said it would take up to 3 hours to process so I waited a day just to be safe. Well a day later,nothing. 2 days later, nothing. Then I decided to e-mail them, no repsonse after a week. I e-mailed them again, no response after a week. This continued for another 13 e-mails with no repsonse. Suddenly one day I get a reply from them, BUT it was to inform me that I couldn’t take advantage of the free URL or E-mail forwarding because I did not register for it within 20 minutes of registering the domain! At that point I said forget it, I had already wasted $20 and decided to accept my losses and move on. I found a totally free URL and E-mail forwarding service called MyDomain.com and I reccomend them to everyone now, no banners or ads. YOu know whats really sad after all this? MyDomain.com, the company that wasn’t making any money from me responded to my e-mails within 2 hours and were more helpful than the horrible support of Aplus.net. Avoid! Beware!

  • MacKenzie Brown

    APLUS.NET Junk Puts Liquid Web Down for the Count!

    I simply registered a domain using their domain plus service because of the free URL and e-mail forwarding (Big mistake). After I registered I waited for my registration confirmation e-mail and yes I did receive it 1 hour later. After that I went in and tried to figure out how to setup my URL forwarding and their website was so poorly laid out it took me about 30 minutes to find the form. I filled it in and it said it would take up to 3 hours to process so I waited a day just to be safe. Well a day later,nothing. 2 days later, nothing. Then I decided to e-mail them, no repsonse after a week. I e-mailed them again, no response after a week. This continued for another 13 e-mails with no repsonse. Suddenly one day I get a reply from them, BUT it was to inform me that I couldn’t take advantage of the free URL or E-mail forwarding because I did not register for it within 20 minutes of registering the domain! At that point I said forget it, I had already wasted $20 and decided to accept my losses and move on. I found a totally free URL and E-mail forwarding service called MyDomain.com and I reccomend them to everyone now, no banners or ads. YOu know whats really sad after all this? MyDomain.com, the company that wasn’t making any money from me responded to my e-mails within 2 hours and were more helpful than the horrible support of Aplus.net. Avoid! Beware!

  • MacKenzie Brown

    APLUS.NET Junk Puts Liquid Web Down for the Count!

    I simply registered a domain using their domain plus service because of the free URL and e-mail forwarding (Big mistake). After I registered I waited for my registration confirmation e-mail and yes I did receive it 1 hour later. After that I went in and tried to figure out how to setup my URL forwarding and their website was so poorly laid out it took me about 30 minutes to find the form. I filled it in and it said it would take up to 3 hours to process so I waited a day just to be safe. Well a day later,nothing. 2 days later, nothing. Then I decided to e-mail them, no repsonse after a week. I e-mailed them again, no response after a week. This continued for another 13 e-mails with no repsonse. Suddenly one day I get a reply from them, BUT it was to inform me that I couldn’t take advantage of the free URL or E-mail forwarding because I did not register for it within 20 minutes of registering the domain! At that point I said forget it, I had already wasted $20 and decided to accept my losses and move on. I found a totally free URL and E-mail forwarding service called MyDomain.com and I reccomend them to everyone now, no banners or ads. YOu know whats really sad after all this? MyDomain.com, the company that wasn’t making any money from me responded to my e-mails within 2 hours and were more helpful than the horrible support of Aplus.net. Avoid! Beware!

  • Shamalli

    The worst hosting I know is hostmonster.com
    They say 24/7 tech support, But every day from 10 to 19 my local time they switch this support so that I can’t submit any chat window, after 17 it works, really tricky shit