Meet Mark Bowyer, the Blogger Who Took on Google and Won

screenshot 121 Meet Mark Bowyer, the Blogger Who Took on Google and WonIn the grand scheme of things, it might be a small victory, but when it means survival of a fledgling business and a victory against a tech giant, Mark Bowyer of Australia will take it. Bowyer runs a travel website called Rusty Compass that was unceremoniously booted from Google’s network in September under claims that his site “posed a risk of generating invalid activity,” a charge akin to click fraud. Efforts made by Bowyer to contact Google and get to the bottom of the issue were met with stock e-mails and stonewalling – to this day, Bowyer still doesn’t know why this happened to his site.

At the very least, he does have his website back on Google, after lodging a complaint with New South Wales Fair Trading, which in turn took the case to Google. Google finally reviewed Bowyer’s AdSense account, found nothing out of order, and reimbursed him the $131 in advertising revenue that had been withheld since September.

“There’s really only those two options when it comes to Google. It’s when you make a lot of noise that they’ll act.” - Chief executive of E-Web Marketing, Gary Ng.

It’s a happy ending, but the story has unsettling implications for the world in the future. When mega-companies like Google hold the power to kill a website or a web start-up by pulling it from their network (whether by mistake or not), it’s worth thinking about the need to have some sort of checks and balances on these corporations. When it’s put that way, $131 seems like a pretty big victory, after all.

(via)

screenshot 111 447x508 Meet Mark Bowyer, the Blogger Who Took on Google and Won

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  • Mganthony2010

    I really appreciate this type of courage. We have no power when it comes to working with this mega-company so I thank you! I have had a website with Google since October 2011 and no real help from Google to determine if there is a problem. My site has had Adsense activity, but no recorded revenue. I’m at a loss for what to do next. Is there a problem with my site? Is the ads set-up correctly or are the clicks being paid? I really don’t know the answer to these questions. I have read several articles where people are complaining about the decrease in or lack of revenue from valid clicks. What is Google up to? It’s really ashamed that Google will not honor it’s obligations and users have to illicit the help of outside help.