Are you the go-to tech support person in your family? You know, the guy or girl that everyone calls when their computer is on the fritz? If so, then it’s worth checking out Soluto, a free service that lets you remotely log in to someone else’s PC, and it helps you troubleshoot what is happening on that person’s PC.
The way it works is that you send an invite to a friend or family member with a url. Once your friend or family member has clicked on the url and downloaded the Soluto agent, you’ll start receiving notifications about all sorts of PC frustrations that they might be experiencing. But perhaps most importantly, the family or friends that you’re helping won’t have to be too paranoid about you having access to their personal data, because Soluto Power users have no access to people’s desktop, files or browsing history. Instead, Soluto makes it all about the non-personal technical aspects of the PC that is in need.
For example, you’ll be able to see what programs have recently stopped responding or have crashed, and you’ll also be able to see their CPU temperature and fan speed. On top of that, you’ll also be able to fine-tune their system and solve some of their frustrations by using Soluto to remotely install apps, set the default browser, homepage and search engine, and to remove browser tool-bars and other add-ons. Soluto will even send you alerts about rare or problematic drivers.
Finally, Soluto has now made it possible to remotely install Dropbox on your friend’s PC. That means that you’ll be able to help them easily create backups for themselves in the cloud. And of-course, there is the added bonus that for every person you set up on Dropbox, you will get 500MB of space in your own Dropbox account. But hey, you earned it for helping out!