Some Extremely Underrated Women In History Are The Hundreds of Thousands of Women Who Worked As Switchboard Operators

Have you ever sat down with your smartphone and thought about how far telephones have come over the years?
Some extremely underrated women in history are the hundreds of thousands of women who worked as switchboard operators, which made it possible for people to communicate with each other over the phone during the 20th century.
In the late 1800s, when the telephone started being a part of people’s homes, you couldn’t call someone directly. There had to be a telephone operator that would physically use a switchboard to connect you to the person you were trying to call.
When the use of switchboard operators first came around, young men and teenage boys were the ones who took on the role.
However, after it was found that these boys didn’t have the best customer service skills, the Bell Telephone company insisted that all telephone operating jobs go to women in 1900. All over the country, the job became a women-dominated position.
There were specific qualifications a woman had to meet in order to become a switchboard operator. These women had to be deemed ‘physically fit’ in order to operate the switchboard.
They had to be tall enough to reach the top wires and have impeccable hearing and eyesight. Also, if you had a chronic cough, you weren’t allowed to be a switchboard operator!
These women were also subjected to very strict dress codes and were often overworked. At busier boards, some women wore roller skates to operate faster. Many women couldn’t even speak to each other throughout the workday because of all the calls they needed to take care of.
People may not know that these switchboard operators were very important during World War I.

everettovrk – stock.adobe.com- illustrative purposes only, not the actual person
When the war broke out, bilingual American women started working as switchboard operators and would help the Army contact their allies in France.
This group of women became known as the “Hello Girls” and became an important factor in women’s suffrage, as they inspired President Woodrow Wilson to eventually advocate for the movement.
However, it wasn’t until 1979 that these women were recognized as veterans of WWI.
By the time the 1930s came around, more advancements in telephone technology had started eliminating the need for switchboard operators, and people were able to call each other directly. Thousands of women began losing their jobs, and their roles had gone from vital to unnecessary.
Though their services are no longer needed, American women who worked as switchboard operators during the early 20th century played a large part in how this country functioned, and it’s about time they get the credit they deserve.
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