Abby Connolly
Eventually, the customer asked for a house salad and requested that the restaurant’s music be turned down, stating they weren’t “in a club.”
After the customer’s meeting began and her salad was brought out, she started requesting things way beyond Taylor’s pay grade.
Other than requesting that the restaurant’s music be turned down or off several more times, the customer asked Taylor to grab some documents out of her car, adjust the indoor lighting, and if she could use the restaurant’s printer. When Taylor asked if the customer had a food order, she said no.
“Then, I can’t help you,” responded Taylor.
“I’m your server, not your secretary.”
After the customer made snide comments about Taylor’s service and how being a waitress was not a “real job,” unlike hers, she finally got a good dose of karma.
The customer forgot to mute herself at one point during her rude commentary, and her superior heard her. Her boss was disappointed with how she spoke to her waitress and made her apologize to Taylor immediately.
Before accepting her customer’s apology, Taylor wanted reassurance that she’d get a tip. When she got that reassurance, she accepted the apology, and the rude customer returned to her meeting.
As you can gather from that video, treating restaurant servers in front of your bosses, colleagues, or clients doesn’t make you look powerful; it makes you look like a jerk.
If you’re a server, did you ever serve someone who attended a virtual meeting at the restaurant?
@taykaye ? #greenscreen #workinginaresturaunt #tipyourserver #customerservice #customerservicebelike #drama #serverlife #servertiktok #hostessproblems #hostesstiktok
