While Working At An All-You-Can-Eat Sushi Restaurant, She Got Into An Argument With A Regular Customer Who Was Extremely Rude And Kept Trying To Bend The Rules To Get More Perks Without Paying For Them
If you’ve been a server in several kinds of restaurants, you may know that one of the hardest places to work is an ‘all you can eat’ sushi restaurant.
Why? At those restaurants, diners are asked to follow a certain set of protocols, like paying extra for leftover sushi and not taking it home. And, of course, many people try to get away with breaking said protocol.
Caitlyn (@myfatherfoundthis) is a TikTok creator and waitress who recently went viral after sharing a wild experience she had with an unruly regular customer at the all-you-can-eat sushi restaurant where she works.
The customer Caitlyn had this experience with is a woman who goes into the sushi restaurant semi-regularly. Like most of those restaurants, Caitlyn’s has a few rules, like every customer pays a dollar per piece of leftover sushi, but they’re also pretty lenient and let customers take food home or cancel orders if they get too full.
This customer likes to try to bend the rules and get extra benefits without paying for them or tipping the servers. For instance, she’s always requesting extra sauces and attempting to sneak leftover food out without paying for it.
One night, the woman came in with her mom for all-you-can-eat sushi and had two other guests coming. Caitlyn sat her down and was immediately hit with her demanding attitude as she tried to take her appetizer and drink order. Eventually, the other two guests came; they were filling out their all-you-can-eat forms and getting their food. The customer got her extra sauces, and everything was fine.
As the night progressed, the restaurant filled up with only one empty table in the place. Caitlyn was extremely busy but tried to be diligent about this customer’s table while juggling everyone else. But soon, it became a problem.
“Every time I walk by, I make sure their drinks are full [and] I make sure they still have food on their table,” says Caitlyn.
“With all you can eat, normally, when I bring a new plate, I try and take one away. When I do that, people at the table try [to] condense the plates. It helps make the table not so cluttered, and I can take plates away [to]save room. They don’t do that. There’s, like, one piece of sushi on each plate.”
petrrgoskov – stock.adobe.com – illustrative purposes only
After a while, the customer seemed to have an issue with her service and flagged Caitlyn down while she was hauling water and miso soups to the other side of the restaurant. The customer requested more sauces to be served in soup bowls instead of sauce containers.
A few moments later, the customer got fed up with the dirty plates on her table, which she could’ve politely asked Caitlyn to remove, gathered them up, and slammed them down on the only clean table in the restaurant while making a sarcastic comment to Caitlyn.
After dealing with more rudeness from the customer and watching her bend the rules only to give another poor tip, Caitlyn decided to speak up as she had her pay the bill.
“If you had just flagged me down and said you needed help, I would have come over and grabbed these plates for you,” Caitlyn told the customer.
“I understand I didn’t come over as often as you wanted me to, but I was trying my best. I just really think it was unnecessary and uncalled for for you to get up, make a scene, and put your dirty dishes on a clean table.”
The customer then told Caitlyn that her “attitude” was uncalled for and raised her hands as she said she’d dirty up a clean table all over again.
Before Caitlyn knew it, she was full-blown arguing with this woman, trying to get her to see her point of view. The woman told Caitlyn that she wasn’t “special,” even though Caitlyn never tried to act like she was. She also told Caitlyn she’d keep returning to the restaurant no matter what. Then and there, she realized this woman wasn’t going to change.
“Next time she comes in, I’m gonna try and reserve my right to refuse service,” says Caitlyn.
“I’ve just never seen somebody act like that in public, in person, [or] at a restaurant, ever. It was so wild to me. I was just like, treat your servers like human beings?”
If you’re a server or used to be, can you recall the rudest, regular customer you’ve ever served?
@myfatherfoundthis OK THIS WAS LONG but fr ive literally mever seen or experienced someone be so rude in a restaurant to get up and cause a scene while their server is handling the entire restaurant over some dirty plates #storytime #waitress #server
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