After The Bake Shop Messed Up Her Wedding Cupcakes, She Made Them Redo Her Order Several Times

Last Friday, a 29-year-old woman married her 28-year-old husband, and since their wedding was not on the traditional side, they chose not to get a wedding cake.
Instead, they found a specific design for cupcakes that they wanted to have in place of a wedding cake.
So, she went to a bake shop close to where she lives and placed an order for 120 wedding cupcakes.
The cupcakes were supposed to be vanilla cupcakes with frosting that started as white in the center and then gradually became black at the edge in an ombré style.
Two days before her wedding, she stopped in to the bake shop to pick up the cupcakes that she ordered.
“When I arrived on Wednesday at 7:30 AM, I found that they were nothing like I had ordered,” she explained.
“I asked why the frosting on top was completely black, and they said that the cupcakes were filled with white frosting inside and topped with black frosting.”
“I explained how it wasn’t what I asked for, and the worker (a probably 70-year-old woman) agreed to have my order redone by that afternoon, except I’d still have to pay part of the price of the first cupcakes since my “directions were unclear.”
She paid for the cupcakes and was told to come back at around 4:30, so she did, thinking her order would be perfect this time.

Ruth Black – stock.adobe.com
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Well, she was wrong. When she returned later that same afternoon, the cupcakes still were not even close to what she envisioned.
Instead, the cupcakes had white frosting in the middle of them with a chunky-looking black outer design.
“I pulled up a picture on my phone of how I had wanted them to look, and to my surprise, some of the workers there were kind enough to stay at work late to fix my order (and this time I didn’t have to pay),” she said.
She figured taking the time to fix her order again would take until the next morning, but then the bake shop called her at 6 p.m. to say they were able to fix the cupcakes for her.
She returned to the bake shop, and she was pleasantly surprised to see that the cupcakes now matched her vision.
“I asked how they got them done so quickly, and to my shock they said they literally scraped the frosting off the old ones and redid the frosting,” she continued.
“I hope that’s okay,” says the same 70-year-old lady as earlier (she should’ve said that they’d do that BEFORE she “fixed” them).”
“Upon further examination, I noticed that there were obvious imperfections in many of the cupcakes, and you could see staining from the original layer of frosting.”
She was horrified, and the manager insisted that she needed to pay the full price anyway since the employees there had to go to great lengths to fix them.
After she was told that, she asked if she could then speak to the manager of the bake shop, which actually turned out to be the 70-year-old woman she was speaking to.
“I had nothing else to do but pay nearly $200 for nothing,” she concluded. “The next day I found a different bake shop and they completed my order properly first try like any normal bake shop would be expected to do.”
She’s wondering if she should have just accepted the cupcakes in the first place to save herself so much trouble and money.
What do you think? You can read the original post on Reddit here.
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