He Was Forced To Turn Away A Massage Client Because Of Her Weight, And Now Three Of His Coworkers Apparently “Hate His Guts” 

sepy - stock.adobe.com - illustrative purposes only, not the actual person
sepy - stock.adobe.com - illustrative purposes only, not the actual person

For the past three years, this 25-year-old man has worked as a masseur for a spa that he claims is “somewhat small.” And, just last week, he was forced to do something he had never done before– turn a client away.

Apparently, it all began after he took a group booking for four different people. At that point, all he knew was the number of people he would be servicing, as well as the caller’s name and phone number.

Then, once the group showed up, he reportedly grabbed a standard questionnaire and waiver that every spa patron is required to fill out.

After he saw one of the female group members who he was specifically going to service, though, he became very concerned. According to him, she “was clearly” over 400 pounds.

Now, he claims that the client’s weight was concerning for two reasons. First, the massage table has a weight capacity of 495 pounds.

And, coupled with the amount of pressure he applied during each massage, he did not want to risk any damage or injuries.

“I assumed that I would add anywhere between 10 to 30 pounds [of pressure] depending on the massage. And the last thing I wanted was to damage the table or injure the woman if something had happened,” he explained.

He was also worried that the client might not be able to fit on the table, to begin with.

So, in an effort to be safe, he opted to weigh the client before going through with the service. And after doing so, he learned that she was 465 pounds.

sepy – stock.adobe.com – illustrative purposes only, not the actual person

At that point, he decided that it was not worth risking her safety and ultimately turned her away.

“I am really sorry, madam, but for safety reasons, I can’t perform a massage on you,” he reportedly told her.

Afterward, he also claimed that he listed off other services he was able to provide her without weight being an issue. Unfortunately, though, the woman was just too embarrassed and upset over what happened. So, she and the rest of her group decided to just cancel their massage appointments altogether.

Now, he claims that he has since spoken with management about what happened, and they were all on his side.

“The decision I made was based on actual concerns and not feelings about the client,” he said.

His coworkers, on the other hand, were apparently not as understanding. In fact, he claims that three of his colleagues now “absolutely hate his guts.” They also believe he should have been a lot more accommodating to the client.

So now, he has been left wondering whether “telling someone they were too fat for a massage” made him a real jerk or not.

Does it sound like he was being fatphobic or like he was genuinely concerned about the client’s safety? Do you think he handled the situation well? If not, what could he have done better? Do his colleagues have a right to be angry at him or not? 

You can read the original post on Reddit here.

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Katharina Buczek graduated from Stony Brook University with a degree in Journalism and a minor in Digital Arts. Specializing ... More about Katharina Buczek

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