He Left An Airbnb That Charged $700 A Night And Wrote A Bad Review Because The Property Didn’t Match The Listing Online At All, But The Host Accused Him Of Ruining Their Business

coralimages - stock.adobe.com - illustrative purposes only
coralimages - stock.adobe.com - illustrative purposes only

This man and his wife recently came into some money, so they decided to finally splurge on their dream vacation. For lodging, they looked on Airbnb and found a beautiful listing with raving five-star reviews.

“Looked perfect online and was $700 a night, but hey, it’s a special trip,” he reasoned.

So, he and his wife were super excited to stay there and booked the home. Yet, when they arrived, they immediately noticed the property was nothing like how it looked online.

Apparently, the photos had shown a luxury spot paired with ocean views, super high-end decor, and a lot of nice finishing touches.

“In reality? It was cramped, outdated, and honestly, it looked like the place hadn’t been cleaned in weeks,” he revealed.

He claimed that he typically is not the sort of person to make a big deal about things like this. However, since he and his wife spent so much money on this trip, he expected to get exactly what they paid for.

That’s why he quickly reached out to the property’s host and shared his concerns about the place not matching the listing.

Well, to his surprise, the host was quite dismissive – simply saying that his view of the property, which was a “popular spot,” was just “subjective.”

Even so, he couldn’t get over how dirty and “sketchy” the place was. This led him to cancel the booking and get a refund through Airbnb. On top of that, he left a bad review since the listing was super misleading.

coralimages – stock.adobe.com – illustrative purposes only

If you couldn’t have guessed, though, the host was furious about this. They actually freaked out and sent him a ton of messages – believing that he should’ve provided them with an opportunity to “fix it” before leaving a review that could ruin their business.

“Meanwhile, my wife is saying I was too harsh and that maybe we should’ve just dealt with it or at least given them a chance to make it right,” he detailed.

To be clear, his wife agrees that the listing “sucked.” Still, she thinks that he moved too quickly, and the bad review was quite unnecessary.

“I just didn’t wanna spend our vacation feeling ripped off and uncomfortable,” he vented.

Nonetheless, his wife has made him second-guess himself, and now, he’s not sure if leaving the Airbnb because it “didn’t live up to the hype” was really so unreasonable or not.

How would you feel if a listing online deceived you like that? Did he have a right to get a refund and leave his honest review?

You can read the original post on Reddit here.

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Katharina Buczek graduated from Stony Brook University with a degree in Journalism and a minor in Digital Arts. Specializing ... More about Katharina Buczek

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