Chip Chick
Well, she was wrong. When she returned later that same afternoon, the cupcakes still were not even close to what she envisioned.
Instead, the cupcakes had white frosting in the middle of them with a chunky-looking black outer design.
“I pulled up a picture on my phone of how I had wanted them to look, and to my surprise, some of the workers there were kind enough to stay at work late to fix my order (and this time I didn’t have to pay),” she said.
She figured taking the time to fix her order again would take until the next morning, but then the bake shop called her at 6 p.m. to say they were able to fix the cupcakes for her.
She returned to the bake shop, and she was pleasantly surprised to see that the cupcakes now matched her vision.
“I asked how they got them done so quickly, and to my shock they said they literally scraped the frosting off the old ones and redid the frosting,” she continued.
“I hope that’s okay,” says the same 70-year-old lady as earlier (she should’ve said that they’d do that BEFORE she “fixed” them).”
“Upon further examination, I noticed that there were obvious imperfections in many of the cupcakes, and you could see staining from the original layer of frosting.”
She was horrified, and the manager insisted that she needed to pay the full price anyway since the employees there had to go to great lengths to fix them.
After she was told that, she asked if she could then speak to the manager of the bake shop, which actually turned out to be the 70-year-old woman she was speaking to.
“I had nothing else to do but pay nearly $200 for nothing,” she concluded. “The next day I found a different bake shop and they completed my order properly first try like any normal bake shop would be expected to do.”
