Is the Plantronics Voyager 8200 UC the New Gold Standard in Business Headsets?

How can a set of headphones be a business headset without a boom mic? Dated, probably to the ’90s, images of call centers come rushing in, mics aggressively invading the personal spaces of lines and lines of workers. The Plantronics Voyager 8200 UC headset wants to keep that image in the past, using advanced microphone technology in the earcups to negate the need for a separate boom mic. They’ve done that while adding Bluetooth connectivity, active noise cancelling, and, with the UC designation, support for all kinds of business communications.

The Voyager 8200 UC is being positioned as Plantronics’ premium business headset, with a high asking price of $380. They look the part, too — the sleek headband and faux-wood finish on the earcups make them look attractive in the office and on the street alike.

After using the Voyager 8200 UC for a few weeks, I found them to mostly live up to the looks and the price, although Plantronics does fall a bit short in some areas, especially in active noise cancellation. We’ve got the details ahead, including exactly what you can expect in call quality, active noise cancellation, and fit. If you’re constantly on the go and need to be ready to take and make calls at all times, you’re going to want to keep reading!

Plantronics – $380 (comes in black or white)

The Good: Excellent battery life, secure fit, seamless Bluetooth handoff between two devices, great microphone quality, solid sound quality for voices, automatically pauses or mutes mics when you take them off to save battery

The Bad: Loose bass, active noise cancellation is far from perfect

Who they’re for: Mobile workers who spend a lot of time in calls, business managers looking for high quality and compatibility with a wide variety of communications services

The Short: The Plantronics Voyager 8200 UC helps you take and make crystal clear calls at any time — it just might not cancel out the music coming from the next cubicle over!

The Gear: Plantronics sent us the black Voyager 8200 UC headset.

Next page: In the box

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