Everyone’s favorite online retailer is committed to cracking down on price-gouging in light of panic purchasing and reselling, and they’re also issuing a statement to warn people to expect delays on purchases.
Amazon put out a statement on Friday to address all the recent concerns you might have.
“We believe our role serving customers and the community during this time is a critical one, and we want to make sure people can get the items they need, when they need them,” they started out their announcement with.
“…We’ve recently seen an increase in people shopping online. In the short term, this is having an impact on how we serve our customers.”
“In particular, you will notice that we are currently out of stock on some popular brands and items, especially in household staples categories.”
“You will also notice that some of our delivery promises are longer than usual. We are working around the clock with our selling partners to ensure availability on all of our products, and bring on additional capacity to deliver all of your orders.”
They then went on to talk about the price-gouging some people have been seeing as individuals stockpile products and then try to charge a fortune for them.
Things like hand sanitizer, masks, and toilet paper are currently being snapped up and resold at insane prices.
“We’re also working to ensure that no one artificially raises prices on basic need products during this pandemic and have blocked or removed tens of thousands of items, in line with our long-standing policy.”
“We actively monitor our store and remove offers that violate our policy.”
Amazon also explained they are making sure to enhance all of their cleaning procedures for their physical stores, and they are adding an option for delivery in case you don’t want to come into contact with others.
“Prime Now, Amazon Fresh, and Whole Foods Market delivery customers always have the option to select “unattended delivery” during checkout if they prefer not to come into contact with others.”
“Orders not containing alcohol are eligible for unattended delivery, and will be left in a location specified by the customer.”
Amazon is also stepping up to really help out their employees, and they have created a relief fund to as well, which is beyond admirable.
“All Amazon employees diagnosed…or placed into quarantine will receive up to two weeks of pay.”
“This additional pay while away from work is to ensure employees have the time they need to return to good health without the worry of lost income. This is in addition to unlimited unpaid time off for all hourly employees through the end of March.”
“We are establishing the Amazon Relief Fund, with a $25 million initial contribution, focused on supporting our independent delivery service partners and their drivers, Amazon Flex participants, and seasonal employees under financial distress during this challenging time.”
“We will be offering all of these groups the ability to apply for grants approximately equal to up to two weeks of pay if diagnosed…or placed into quarantine.”
Bre is a female millennial go getter residing in New York. One part entrepreneur, one part geek, she obtained her degree in Textile/Surface Design from The Fashion Institute of Technology.
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